Tideline manages your online reputation and advertising so you don't have to — built for dental practices, restaurants, plumbers, and home-service businesses who'd rather spend their time on the job than on marketing.
No long-term contract required — 30 days' notice to cancel.
We do the work and send you a plain-English report — you're never handed a tool and expected to figure it out yourself.
Advertising budget is paid by you directly to Google or the ad platform. Our fee is for the management work, kept separate and visible.
Month-to-month with 30 days' notice to cancel. We'd rather earn the renewal than require it.
Setup takes some initial input from you. After that, the ongoing work is ours.
A short intake covering your industry, current online presence, and what you're trying to accomplish — this shapes everything we do next.
You add Tideline as an authorized manager on your Google Business Profile and, if applicable, your Google Ads account — using Google's own permission tools. We never ask for your password.
Reputation monitoring, review responses, and — on Growth — ad campaign management, with a monthly report showing what happened and what's next.
We keep an eye on new Google reviews as they come in, so nothing sits unanswered or unnoticed.
A written response is drafted for every new review, in your voice, and handled according to the access you've authorized.
Where you've authorized us as a manager, we keep hours, categories, and basic listing details accurate and current.
Templates, scripts, and materials — like QR codes or short request messages — you can use to make asking for reviews part of your routine.
Campaigns built, launched, and adjusted in your own Google Ads account around what your customers are actually searching for.
One readable summary: what came in, what we changed, and what we're focused on next. No jargon, no login required.
A note on where we are today: Tideline does not yet have direct API access to Google Business Profile — that access requires Google to first observe us managing an established client's profile. Until then, we manage your listing through the authorized-manager access you grant directly through Google, not through automation. This doesn't change what's included in your plan, and it will make certain updates faster once approved.
We specialize in four industries at launch, because it lets us understand how each one's customers actually search and decide.
Patients often decide before they ever call — a profile that looks current and a reputation that looks cared for both matter more than any single ad.
Reviews shape reservations before your menu does. Advertising works best pointed at specific goals — a slow night, a new item, a private-event push.
Plumbing searches are often urgent. Whoever looks trustworthy and shows up first in that moment tends to get the call.
Contractors, electricians, HVAC, remodelers, and similar trades — bigger jobs get researched carefully, and a thin or unanswered review history is a real cost.
Not one of these four? Reach out anyway — we evaluate other local businesses on a case-by-case basis.
Two subscription tiers, plus a custom option for multiple locations. No setup fees hidden in the fine print.
Advertising spend is paid directly by you to Google (or the relevant ad platform) and is separate from your Tideline subscription — we never include it in our fee or mark it up. We don't guarantee specific rankings, review counts, star ratings, lead volume, or advertising results; performance depends on your business, market, and industry.
Three areas of work, handled consistently, so they stop competing with your actual job for attention.
Every new review gets seen and gets a drafted response. Your Google Business Profile gets kept current instead of quietly going stale.
On the Growth plan, campaigns are built, launched, and adjusted in your own ad accounts — you're never left guessing what a budget is doing.
One report a month, written in plain language. No dashboard to interpret, no jargon to translate — just what happened and what's next.
Onboarding starts with a short intake about your business, followed by you authorizing the specific accounts and services we'll manage — through Google's own permission tools, not by sharing passwords. Once that's set up, the ongoing reputation and (on Growth) advertising work is on us, with a monthly report so you can see what's happening.
No. Your subscription covers our management work. Any advertising budget is paid directly by you to Google or the relevant ad platform, agreed with you in advance, and never marked up or bundled into our fee.
Not yet. Google requires agencies to first manage an established client's profile before an API integration can be approved, so today we manage your profile through the authorized-manager access you grant directly, using Google's standard permission system — never your password. We expect this to move to a faster, integrated setup once our API access is approved, and it won't change what's included in your plan.
We draft and post a professional, level-headed response, and if it looks urgent or reputation-sensitive, we'll flag it to you directly. We don't promise removal of legitimate negative reviews — we can report reviews that clearly violate Google's own policies (like spam or fake reviews), but Google makes the final call on those.
Yes. There's no long-term contract — 30 days' written notice and we'll wind down cleanly, including removing our authorized access to your accounts.
Those are the four industries we specialize in at launch, which lets us build a genuinely tailored approach for each. If you're outside those, reach out — we'll evaluate it honestly and tell you if we're not a good fit yet.
This isn't a checkout — it's the start of a short conversation. We'll follow up by email to learn more and see if Tideline is a good fit before anything is set up.